The Department of Health is introducing a new NHS Electronic Prescription Service (EPS) in England. EPS can save time and effort for people with regular repeat prescriptions, meaning it should be perfect for anyone who uses prescription stoma and continence appliances that are dispensed through Medilink.
All our English Medilink dispensaries are connected to the EPS system and are staffed by people fully trained to manage the receipt and dispensing of electronically transmitted prescriptions. We can see many benefits for all involved, from GP to patient.
With the EPS system, your GP surgery would send your prescription electronically straight to us, similar to an email. You can then simply relax, knowing that your prescription appliances will be dispensed by Medilink and delivered straight to your door by our friendly team.
There’s no need to collect paper prescriptions
When your repeat prescription request is made to your GP, either by yourself or by Medilink, your GP raises the prescription for the items you require and simply sends it to us electronically. This means we receive your prescription quicker, so we can despatch everything sooner.
Each Medilink dispensary is regularly monitoring the areas in England where EPS is being introduced. As soon as we know your GP’s practice is preparing for EPS, we will let you know. We’ll then send out a Nomination Form and ask you to sign and return it, to register that you wish to have your appliances from Medilink.
If you reside in England and would like to know more about how EPS will work and what benefits it could have for you, whether you use Medilink or not, then simply call 0800 626 388 and our helpful, fully-trained staff will answer any questions or concerns. After all, that’s what we’re here for.